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Refund and Returns Policy


Thank you for choosing us for your IPTV services. We strive to provide the best possible experience for our customers. However, we understand that there may be circumstances where you need to request a refund or return our services. Please read this policy carefully to understand your rights and obligations.

Our refund and returns policy last 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange. 

We offer a 7-day money-back guarantee on our services. If we cannot resolve any issue that you are facing, or you are not completely satisfied with our services during this period, you may request a full refund. Please note that this money-back guarantee is subject to the following conditions:

  • The request for a refund must be made within 7 days from the date of your initial subscription.
  • The request for a refund must be made through our designated support channels (email, contact form, chat widget)
  • Refunds are only available for new customers and first-time purchases.
  • Refunds will be processed within 2 business days from the date of your request.

Need Help?

If you have any questions or need further assistance regarding refunds and returns, please contact our customer support team at {[email protected]} or +1 (251) 840-3701 via WhatsApp.